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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chaz Nelson

July 16, 2025

5  out of  5
rating by Chaz Nelson
"I LOVE STATE FARM!!! ROSAMAR WAS VERY HELPFUL IN HELPING ME DURING TRYING TIMES. THE DANIELLE ROUILLE OFFICE MAKES IT REALLY FEEL LIKE FAMILY. THANK YOU ALL 💯🙌🏽💪🏾"
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Trevor Batrick

July 11, 2025

5  out of  5
rating by Trevor Batrick
"My wife and I have had multiple pleasant experiences with Danielle, Frankie, and Rosamar while dealing with unpleasant situations. They have helped above and beyond what we expected in a fast and professional manner. I recommend them to anyone who wants insurance they can count on and agents they can call with any questions."
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Rosalba Landero

July 10, 2025

5  out of  5
rating by Rosalba Landero
"Me encanta, me atienden muy bien Brenda y Yessi. Me ayudan siempre cuando yo les llamo. Muchas grasias por su gran ayuda. Dios les bendiga 🌹 😍 ♥️"
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Joshua Lockhart

July 3, 2025

5  out of  5
rating by Joshua Lockhart
"I've been with Danielle and her team for many years now. Prices have remained resonable. I recently had to add Homeowners and coordinating with Brenda and the team was very quick and simple."
We responded:
"Josh, thank you so much for your review. We are so happy to hear your recent homeowners experience with Brenda went smoothly. We have been so appreciative of your business over the years! "
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Matthew Nicpon

July 3, 2025

5  out of  5
rating by Matthew Nicpon
"The entire staff has been very helpful. Brenda and Jesse made it very easy to switch companies. I was with Sate Farm for 40 years but changed because of the agent. Glad to be back!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to have you back with State Farm. Your trust in our office truly means a lot, and we genuinely appreciate you and your family. We're always here for you!"
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Roy Brindisi

June 27, 2025

5  out of  5
rating by Roy Brindisi
"Absolutely top of the line insurance company! All the people in the Aurora office are the best, they are very helpful and very attentive to your needs. Rats chewed up the wiring on my motor not once, but twice in a month. After the first time, I got the car back, it happened again in less than a month. State farm didn't even hesitate or ask alot of questions, they fixed my car again, I was very impressed, thinking they were going to denied the claim, but they were very understanding about it and took care of my car. Hope to have them in my corner a long time. Thank you Danielle and Bianca, you are very nice."
We responded:
"Wow, Roy, your review means so much to us. It really shows how much my team and I love what we do. Especially Bianca, she is just awesome helping customers going through a claim. We're so grateful we could be there for you—not once, but twice—when the unexpected happened. So sorry you had to go through it, but we’re glad everything worked out. We're always here for you!"
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Kim Beluch

June 26, 2025

5  out of  5
rating by Kim Beluch
"I’ve never had issues with her or her team. They are very professional and always follow up in very timely manner. This time I just had to have a windshield replaced and only had to pay my deductible which saved a lot of money for me. They’re always able to answer my questions and just in general are very nice and helpful people."
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Hector R

June 26, 2025

5  out of  5
rating by Hector R
"Been working. With sense I got my house 5 years ago. Always very responsive and they help me with both car and home insurance."
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Kathleen Backhus

June 26, 2025

5  out of  5
rating by Kathleen Backhus
"I have had STATE FARM since I was 16 years old. old. I will be 82 in four weeks. I was with another agent and changed because Danielle It was only a mile and a half away from me. This office here in N. AURORA has the sweetest team and the quickest and most efficient that I have ever had. All the others have been great as well, but these just seem to have that extra something that is just a gift from God. They really, really care about us. they don't give excuses or say they don't know if they don't know something, they email their team while they are talking to you and FIND OUT, right then, not putting you on hold while some weird music is screaming in your ear for 30 minutes. Jennifer works from home, but she is in Arizona and can do everything Emily can do right here locally, EXCEPT TASTE THE WONDERFUL CHEESE CAKE YOURS TRULY MADE, SIMPLY TO SAY THANK YOU FOR KEEPING ME STRESS FREE. STATE FARM IS A GREAT COMPANY. THEY MAY BE A SMALL AMOUNT MORE THAN SOME OTHER COMPANIES, BUT WITH INSURANCE, ---------YOU GET WHAT YOU PAY FOR SERIOUSLY. I HAVE HAD SEVERAL CLAIMS THAT WERE NOT MY FAULT AT ALL, AND THEY PAID MOST TIME WITHIN A COUPLE OF HOURS. OR ONE DAY AT MOST AND HAS NEVER RAISED MY RATES. BECAUSE OF THEM. THIS ALONE IS AMAZING. AND NOW I AM LOCKED IN AND THEY WON'T RAISE OR CANCEL ME NO MATTER WHAT HAPPENS AS LONG AS I PAY MY PREMIUMS. AS I SAID, I WILL BE 82 IN A MONTH. MOST COMPANIES HIKE UP YOUR RATES WHEN YOU REACH 75. SO IF YOU ARE LOOKING FOR A GREAT INSURANCE COMPANY FOR HOME, APT, OR CAR AND OTHER THINGS, N. AURORA IS THE PLACE TO COME. GET ON OAK ST. WHERE THE WALGREENS AND ALDI STORES ARE, THEN JUST CALL THEM, DANIELLE OR EMILY, OR ANY OF THE TEAM WILL GUIDE YOU RIGHT IN. IT IS A LITTLE MAZE AND A LITTLE TRICKY, JUST THE FIRST TIME. BUT THEY ARE ALL THERE AND WONDERFUL. THANKS, GUYS, FOR ALLOWING ME TO GIVE BACK. GRAMMIE "B""
We responded:
"Thank you so much for your incredible and detailed review, Grammie 'B'! We’re truly honored to have had the opportunity to serve you for so many years. It warms our hearts to know that you feel cared for by Danielle, Emily, and the entire team. We strive to provide prompt and attentive service, and your kind words affirm that we’re on the right track. We appreciate your loyalty and the delicious cheesecake! It just made our day, and we so appreciated it! 🍰 If you ever need anything, please don’t hesitate to reach out. "
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Jamal Aziz

June 17, 2025

5  out of  5
rating by Jamal Aziz
"I've had a great experience with Danielle! The team is professional, knowledgeable, and truly cares about finding the best coverage for your needs. They made the process easy and stress-free, and I feel confident knowing I'm in good hands. Highly recommend!"
We responded:
"Jamal, we’re so glad to hear this and truly grateful to have you as part of our State Farm family! We understand that navigating insurance can sometimes be stressful, but we always strive to make the experience as smooth and reassuring as possible. Your confidence in us means everything! Thank you for your kind words! "
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J G

June 17, 2025

5  out of  5
rating by J G
"Worked with Emily on my auto insurance, and had a top tier experience. I truly appreciated the service that was provided to me!"
We responded:
"We are so thankful for your review and pleased to hear about your experience. Emily is a rockstar and I know she truly appreciated the opportunity to work with you!"
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Lisa Allen

June 11, 2025

5  out of  5
rating by Lisa Allen
"Always helpful and prompt! Have recommended this agency to everyone I know. Rosamar goes above and beyond. Thank you Rosamar!"
We responded:
"Thank you so much for your wonderful review and your recommendations! We truly appreciate your business over the years. Rosamar works so hard to provide fantastic service—she’s definitely an invaluable member of our team! Thanks again for your support!"
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Matt Haffner

June 4, 2025

5  out of  5
rating by Matt Haffner
"Spoke to Jessie over the phone and he made the process very easy and very quick. It was a great reminder as to why I choose to use this agency."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessie made the process easy and quick for you. We appreciate your trust in us!"
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Samuel Spence

June 2, 2025

5  out of  5
rating by Samuel Spence
"I needed to transfer my account from one state to another and I picked Danielle’s office cause she was close to my house. I spoke to Emily on the phone. Emily was extremely helpful and courteous. I really appreciate their office and how quick and effective they were with helping me with my property. I’ve been a State Farm customer for years and I wouldn’t pick any other insurance. Thanks guys. You’re the best."
We responded:
"Samuel, thank you so much for your fantastic review! We’re so glad to hear that Emily was able to assist and that you found our office helpful and efficient. It means a lot to us to have loyal customers like you, and we're thrilled to be your go-to insurance team. Thanks again for your kind words—we truly appreciate it!"
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Krish Mhatre

June 2, 2025

5  out of  5
rating by Krish Mhatre
"We worked with Emily Herriman, to get our new homeowners insurance. The experience was smooth. 100% recommended."
We responded:
"Krish, thank you so much for your review! We're thrilled to hear that Emily was able to assist you and that your experience was smooth. She truly is a great asset when it comes to helping homeowners and their insurance. We appreciate your trust in us!"
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Tiffany Stoval

May 31, 2025

5  out of  5
rating by Tiffany Stoval
"Great customer service, and very responsive. The entire team is a pleasure to work with, and I'm very happy to have Danielle as an agent."
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Karen Washagan

May 30, 2025

5  out of  5
rating by Karen Washagan
"I had a very good experience with Danielle Rouille's State Farm Agency in North Aurora. The office is very bright and airy and the staff is committed to fully helping customers with their issues. They answered all of my questions and quelled my concerns. Jesse was funny, helpful and very knowledgeable. Brenda is insightful.and definitely an asset to this company. I would like to give a shout out to Emily for helping me navigate the process and Rosamar whose patience with my issues was outstanding. Thank you all"
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Kirsten Cwinski

May 28, 2025

5  out of  5
rating by Kirsten Cwinski
"Emily has been great helping us with new coverage! She has been very responsive and helpful! So glad I moved to State Farm!"
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Jose Cruz

May 23, 2025

5  out of  5
rating by Jose Cruz
"They’re the best, very professional and very Cain"
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sheriff sg

May 22, 2025

5  out of  5
rating by sheriff sg
"Señorita Brenda excelente atención recomendable 10/10"
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fernando martinez

May 22, 2025

5  out of  5
rating by fernando martinez
"Muy amables y eficientes"
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Arturo Sanchez

May 22, 2025

5  out of  5
rating by Arturo Sanchez
"La atención personal es muy satisfactorio.,están al pendiente,"
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Caro

May 17, 2025

5  out of  5
rating by Caro
"Jesse ofreció un servicio muy profesional!!!"
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Ariana Martinez

May 15, 2025

5  out of  5
rating by Ariana Martinez
"Jessie was very professional and offered great service."
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Jeff Martin

May 15, 2025

5  out of  5
rating by Jeff Martin
"Danielle office is the absolute best. My family and i have been with statefarm for 40years and they took care of us when our original agent retired. I deal with Emily a lot so special shout of to her for being completely great over the last 5 years! Thanks to the whole crew!"